Margo vs. Cargo: Margo Price Has Unpleasant Experience Aboard American Airlines [Watch]

American Airlines may have recently been voted Cargo Airline of the Year for the third year in a row for “the best overall customer experience,” but you can bet singer/songwriter Margo Price will be disputing that claim.

Margo posted a video today (May 7) of American Airlines’ employees removing her guitar from the overhead bin after it had been secured. According to FAA guidelines, a guitar is permitted as carry-on baggage.

Check out what the FAA has to say before you watch Margo’s unpleasant experience.

1. SMALL INSTRUMENTS AS CARRY-ON BAGGAGE — An air carrier providing air transportation shall permit a passenger to carry a violin, guitar, or other musical instrument in the aircraft cabin, without charging the passenger a fee in addition to any standard fee that carrier may require for comparable carry-on baggage, if …

(A) the instrument can be stowed safely in a suitable baggage compartment in the aircraft cabin or under a passenger seat, in accordance with the requirements for carriage of carry-on baggage or cargo established by the administrator; and

(B) there is space for such stowage at the time the passenger boards the aircraft.